Technical Support Troubleshooting for Server and Desktop

Description:

This course in 2023 will teach you how to become a System Administration or  Desktop Support or Desktop Engineer or IT Support. Here I shall provide almost common issues in real life, what almost users and client-facing issue and how we resolve these issue with a perfect solution.

It is useful Course for everyone interested to start his/her career in IT 

The first step as Desktop Support then you can go to System Administration on onwards

This course in 2021 will teach you how to  get an IT JOB. Here I shall provide almost everything about Windows 10 and Windows Server and how is work.

The first step as Desktop Support then you can go to System Administration on onwards

Hope you will enjoy the course ,

Windows 10 & Windows Server used in this course

• Windows client ( windows 10  )

• Windows Server ( 2016 )

Windows Server Version available till today : 

• Windows Server 2003

• Windows Server 2008

• Windows Server 2012

• Windows Server 2016

• Windows Server 2019 

Windows Client Version available till today : 

• Windows XP

• Windows Vista

• Windows 7

• Windows 8

• Windows 10

Other name for IT Support

• System Administration

• System Administration ( Level 1 )

• System Administration ( Level 1 & 2 ) Desktop Support

• Remote Support

• Field Support

• Desktop Engineer

• Remote Engineer

• Helpdesk

• IT Engineer

• IT Support

Duties and responsibilities of the job ( for some company )

• Installing and configuring computer hardware, software, systems, networks, printers and scanners

• Monitoring and maintaining computer systems and networks

• Responding in a timely manner to service issues and requests

• Providing technical support across the company (this may be in person or over the phone)

• Setting up accounts for new users

• Repairing and replacing equipment as necessary

• Testing new technology

• Possibly training more junior staff members

Hope you will enjoy the course.