Employee engagement

Description:

Engagement is one of the key buzzwords in 21st century management. The strategic human resources management (SHRM) approach is founded on the belief that people are the key differentiators in achieving competitive advantage. Employees need to be managed skilfully and seen as assets to be developed rather than costs to be controlled. Employee engagement is therefore central to the ideology and practice of SHRM. But what does it mean to be engaged in work? How can engagement be encouraged? How does the reality of working conditions affect these attempts? To what extent does the structure of management and ownership in organisations affect the prospects of employee engagement? In this free course we explore these questions though three key themes: the concept of employee engagement employee involvement and participation collective aspects of employee relations.