Assertiveness and Assertive Communication Skills
Description:
Do you often fail to stand up for yourself because you don't know how? Or maybe you push your own objectives too much?
Here's a course that will change your life!
MODULE 1: Good and Bad Behavior Types
This module contains:
How to Change Your Life
Assertive Behavior
The Benefits of Assertiveness
Passive behavior
Aggressive Behavior
Passive-Aggressive Behavior
MODULE 2: Recognizing and Dealing with Bad Behavior
This module contains:
Recognizing and Dealing with Passive Behavior
Recognizing and Dealing with Aggressive Behavior
The LEEP Model for Handling Aggression
Recognizing and Dealing with Passive-Aggressive Behavior
MODULE 3: Assertiveness and You - An Honest Look at Yourself
This module contains:
Self Reflection
How Others Perceive You
Faulty Assumptions
How Being Assertive Will Help You
MODULE 4: Your Inner Voice: Being More Confident
This module contains:
Your Inner Voice: What Does it Say?
Reprogramming Your Inner Voice
The Power of Positive Thought
Success Generates Success
MODULE 5: Assertive Body Language
This module contains:
Demonstrating Assertive Body Language
Body Language as Part of Communication
Making Sense of Body Language
The Nature of Assertive Body Language
MODULE 6: Three Steps to Being Assertive
This module contains:
Finding the Right Words
Guidelines for Assertive Language
The Three Step Approach to Being Assertive
MODULE 7: Proven Assertiveness Techniques
This module contains:
"What Would You Do in My Shoes?"
Reflecting/Playback
Fogging
Broken Record
Positive and Negative Enquiry
Asking for More Time
Explaining the Consequences
Self-Disclosure
The Power of Silence
"What If"
"What do You Think?"
MODULE 8: Putting Assertiveness into Action
This module contains:
Assertive Negotiating
Win-Win Outcomes
Saying "No" Nicely
Making Requests Assertively
Putting Assertiveness Into Action